Coaching Terms

You enter into this Agreement with the full understanding that You are solely responsible for creating your own results when needed to implement anything for yourself or provide Hayley Winter with anything requested. You understand that achieving your goals (in whole or part) for results through personal development coaching services, cannot be guaranteed and no warranties are given.

You are aware that the coaching methods applied by Hayley Winter are not psychotherapy, psychoanalysis, or any other form of mental health care treatment or therapy, nor is it to be used as a substitute for professional advice by legal, medical, financial, business or other qualified professionals.

If appropriate, You will seek independent professional guidance in the areas indicated in the paragraph above and You understand that all decisions and actions in these areas are Your sole responsibility no matter the outcome and there are no warranties granted for the guarantee of results.

Scheduling Meetings:

Where it is necessary for either You or Hayley Winter to reschedule a meeting this will be done by phone or agreed on another method of communication at least 72 hours before the scheduled time.

Missed meetings and coaching or consultancy sessions, which are not rescheduled in accordance with the notice period detailed in paragraph 14, except in exceptional circumstances (at the discretion of Hayley Winter) will be unable to be rescheduled and cannot be rolled over into another scheduled timeframe. No refund or credit will be given for these scheduled appointments where You do not show up.

If You are late for any meeting, coaching, or consultancy session, this shortens your appointment by that time and the session will be complete at the scheduled time without overrun.

Any scheduled meeting, coaching, or consultancy session may be refused if payment has not been made or any payment schedule falls into arrears as required by this Agreement.

Additional Notes - For Coaching Sessions:

• Your intent to change and desire for change will be serious.
• You will make every effort to ensure You are at your peak mental, physical, and emotional state for each Session.
• You are ready to work and receive feedback. You are willing to try new ways of learning, be honest and open, keep to your commitments and inform Hayley Winter immediately when things are not working for you.
• You are willing to explore, challenge and change thoughts, feelings, and actions that you recognize as self-defeating.
• You understand Hayley Winter will be focused on you and your best interests as a whole, not just your goals.
• You are willing to give Hayley Winter the benefit of the doubt and wholeheartedly try new concepts or different ways of doing/approaching things.
• You recognize the value and worth of yourself and the investment you are making in your personal development, business development, and success.